Terms of service

TERMS OF SERVICE

This website is operated by The Fabric Company LLC (“The Fabric Company,” “we,” “us,” or “our”). By accessing our site, purchasing products, or enrolling in our SMS program, you agree to these Terms of Service and any policies referenced herein.

We may update these Terms at any time by posting changes on this page. Continued use of the site or services constitutes acceptance of those changes.

Our store is hosted on Shopify Inc.


1. ELIGIBILITY & ACCEPTABLE USE

You must be the age of majority in your jurisdiction to use this site. You may not use our products or services for any unlawful purpose, violate applicable laws, or transmit malicious code. Violation of these Terms may result in termination of access.


2. PRODUCTS, PRICING & AVAILABILITY

Prices, product descriptions, and availability are subject to change without notice. We reserve the right to limit quantities, refuse orders, or discontinue products at any time.

Product colors and images are displayed as accurately as possible but may vary by screen or device.

Returns and exchanges are governed by our Refund Policy: [LINK].


3. ORDERS & BILLING

We reserve the right to cancel or refuse orders, including those that appear to be placed by unauthorized resellers or distributors.

You agree to provide current, accurate billing and account information and to update it as needed to complete transactions.


4. SMS / MOBILE MESSAGING TERMS

The Fabric Company mobile message service (the “Service”) is operated by The Fabric Company. By opting into our SMS/text messaging program, you consent to receive recurring automated marketing and transactional text messages sent via an automatic telephone dialing system or similar technology to the mobile number you provide, even if your number is registered on a state or federal Do Not Call list.

Message frequency varies. Message and data rates may apply. We do not charge for SMS messages, but your wireless provider may charge fees associated with text messaging. You are solely responsible for any such charges.

Participation in the SMS program is voluntary and not a condition of purchase.

You may opt out at any time by texting STOP to +1 855 437 0131 or by using the unsubscribe link included in messages where available. You will receive a one-time confirmation message, after which no further messages will be sent unless you re-enroll.

For help, text HELP to +1 855 437 0131 or email hello@fabriccompany.com.

We may change the short code or phone number used to send messages and will notify you of such changes. Messages sent to a discontinued number may not be received, and we are not responsible for honoring requests sent to outdated numbers.

Wireless carriers are not liable for delayed or undelivered messages. We are not responsible for failed, delayed, or misdirected delivery of SMS messages or for actions taken in reliance on the messages.

If you change your mobile number, you are responsible for re-subscribing with your new number.


5. DISCLAIMERS & LIMITATION OF LIABILITY

All products and services are provided “as is” and “as available,” without warranties of any kind.

To the fullest extent permitted by law, The Fabric Company shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the site, products, or services.

Some jurisdictions do not allow certain limitations of liability, so these limitations may not apply in full.


6. INDEMNIFICATION

You agree to indemnify and hold harmless The Fabric Company and its affiliates from any claims arising out of your breach of these Terms or violation of applicable law.


7. TERMINATION

We may terminate or suspend access to the site or services if we believe these Terms have been violated. Obligations incurred prior to termination survive termination.


8. GOVERNING LAW

These Terms are governed by the laws of the United States, without regard to conflict-of-law principles.


9. PRIVACY

Your use of the site and SMS program is governed by our Privacy Policy: [LINK].


10. CONTACT

Questions about these Terms should be sent to hello@fabriccompany.com.