Shipping policy
Shipping Policy
The Fabric Company aims to ship orders quickly and reliably. This Shipping Policy explains how and when orders are processed and delivered.
Locations
The Fabric Company ships from various locations. Our main warehouse is located in Springfield, Tennessee and we have partner warehouses throughout the US.
Shipping Rates
We offer free shipping on orders over $99. Shipping rates for orders under this threshold are calculated at checkout. Large items, like batting rolls, are excluded from free shipping.
Order Processing
Orders are typically processed and shipped within 3 business days of being placed. Processing times may vary based on order volume, holidays, or operational needs.
Shipping Carriers
We ship using trusted carriers such as FedEx, UPS, and USPS. The carrier and service level are selected based on destination and efficiency.
Tracking
Once your order ships, you will receive a tracking number by email. Tracking information may take up to 24 hours to update after shipment.
Delivery Delays
While we strive to meet estimated delivery times, delays may occur due to factors outside our control, including carrier delays, weather conditions, or customs processing. The Fabric Company is not responsible for carrier-related delays once an order has shipped.
Questions
If you have questions about your shipment or believe there is an issue with delivery, please contact us at hello@fabriccompany.com.